Frequently Asked Questions
Everything you need to know about your North Spore order.
What is your standard shipping timeframe?
We process all orders within 1-2 business days. Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.
How do I return or exchange an item?
We offer a 30-day return policy for all unworn and unwashed apparel. To start a return or exchange, please visit our online returns portal with your order number and zip code.
Are your garments sustainably sourced?
Yes, North Spore is committed to ethical fashion. We use organic cotton and recycled materials whenever possible, and all our manufacturing partners adhere to fair labor practices.
How can I track my package?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, Google Pay, and interest-free installment options via Afterpay.
How should I care for my North Spore apparel?
To maintain the quality of your items, we recommend machine washing cold with like colors and tumble drying on low. Specific care instructions can be found on the inner tag of each garment.